Verbal De-Escalation Training

We have the know-how you need.

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TAILORED TO MEET YOUR NEEDS

ACCORD is dedicated to ensuring that trainings are tailored to the individual needs of each client. Each hospital, business, law enforcement jurisdiction, and clinical practice confronts unique challenges. As such, it is critical that training services are personalized to best position your team for success during high-stress situations. ACCORD is ready to help. 

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methodology

Intense stress makes it difficult to think clearly. During crises, our brains are primed to operate on instinct. Having a reliable and effective method of de-escalating someone in crisis serves to maintain your orientation to the task. It supports the activation of your ‘thinking brain’ as opposed to your reactive and instinct-driven ‘feeling brain.’

experiential learning

Experiential learning involves skill building through practice and reflection on that experience. ACCORD emphasizes experiential learning using trained actors portraying people in behavioral crises. Would you rather learn about flowers from a textbook or by hiking through a botanically diverse field, where you can see, touch, smell and ultimately, experience what it is you are studying? In a world of doers, it is important that skill building involves application of the skills taught. Participants are able to return to their work setting and confidently apply the techniques learned with a sense of self-efficacy that can only come from previously successful application of the skills in a safe and supportive setting.

a focus on mindful awareness

The intense stress of crisis intervention is why ACCORD also teaches the essentials of mindful awareness. By knowing what we are thinking and feeling in the moment, we are empowered by choice. ACCORD helps participants recognize this choice so that they can thoughtfully respond to crises rather than react.

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ACCORD TRAINING AND CONSULTING

"We are all much more simply human than otherwise, be we happy and successful, contented and detached, miserable and mentally disordered, or whatever."

—  Harry Stack Sullivan

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